At Murjan, we value your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our platform via https://murjan-sa.com or our official app.
- Information We Collect
1.1 Information You Provide Directly:
When you register, book, or contact us, we may ask for:
- Full name
- Mobile number
- Email address
- Payment details (processed via licensed gateways)
- National ID or verification details when required
- Review or feedback content
1.2 Information Collected Automatically:
We may automatically collect:
- IP address
- Device and browser type
- Usage data (pages visited, time spent, language preferences)
- Location (with your consent)
- How We Use the Information
We use your personal data to:
- Facilitate bookings and experiences
- Manage user accounts
- Send booking confirmations or updates
- Provide customer support
- Improve platform performance and user experience
- Send promotional offers or alerts (with your prior consent)
- Comply with legal and regulatory obligations
- Data Sharing
We may share your personal data only in these cases:
- With service providers to fulfill your booking
- With licensed payment gateways to process payments
- With regulatory or legal authorities when officially required
We will never sell or rent your data to any third party.
- Data Protection
We apply strict security measures to protect your information, including:
- SSL encryption
- Secured servers
- Restricted access to authorized personnel only
- Your Rights
Under the Personal Data Protection Law in Saudi Arabia, you have the right to:
- Access your personal data
- Modify or update your data
- Request deletion of your data (if there is no legal basis to retain it)
- Object to marketing communications
To exercise any of these rights, please contact us:
📧 info@murjan-sa.com
- Cookies
Murjan uses cookies to enhance your experience, such as:
- Remembering language preferences
- Analyzing browsing behavior to improve performance
- Customizing content and offers
You can disable cookies in your browser settings, though this may affect certain features.
- Data Retention
We retain user data only as long as necessary to fulfill the purposes outlined or as required by law.
- Changes to this Policy
We may update this privacy policy from time to time. Users will be notified of any significant changes via email or in-app notification.
- Contact Us
📧 Email:
info@murjan-sa.com
📞 Customer Service:
+966 541196169
📍 Official Address:
Madinah, Saudi Arabia