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        "rendered": "<p>Welcome to <strong>Murjan<\/strong> , the Saudi platform that allows you to explore and book \u200eunique local experiences and events.\u200e<br \/>Please read these Terms and Conditions carefully. By using the platform or any \u200eof its services, you agree to be bound by everything stated in this document.\u200e<br \/>________________________________________<br \/>\u200e1. <strong>Definitions\u200e<\/strong><br \/>\u2022 <strong>Murjan \/ The Platform<\/strong> : The website <a href=\"https:\/\/murjan-sa.com\/en\/\">https:\/\/murjan-sa.com\/<\/a> or its \u200eassociated mobile application, owned and operated by Murjan Company.\u200e<br \/>\u2022 <strong>User<\/strong> : Any natural or legal person using the platform, whether as a \u200ecustomer or service provider.\u200e<br \/>\u2022 <strong>Customer<\/strong> : A user who books an experience or event through the \u200eplatform.\u200e<br \/>\u2022 <strong>Service Provider<\/strong> : An individual or entity that offers an experience or \u200eevent through the platform.\u200e<br \/>________________________________________<br \/>\u200e2. <strong>Legal Relationship\u200e<\/strong><br \/>Murjan acts as an intermediary between the customer and service providers. It \u200edoes not own, operate, or directly manage any experiences or events. <br \/>Each experience is provided by an independent third party, who bears full \u200eresponsibility for its execution.\u200e<br \/>________________________________________<br \/>\u200e3. <strong>Registration and Account Usage\u200e<\/strong><br \/>\u2022 Users must provide accurate and complete information when registering.\u200e<br \/>\u2022 Users are responsible for the confidentiality and use of their account \u200ecredentials.\u200e<br \/>\u2022 Murjan reserves the right to suspend or delete any account suspected of \u200emisuse or providing false information.\u200e<br \/>________________________________________<br \/>\u200e4. <strong>Pricing and Payment\u200e<\/strong><br \/>\u2022 Prices are listed in Saudi Riyals and include VAT unless otherwise stated.\u200e<br \/>\u2022 Payments are processed via licensed payment gateways.\u200e<br \/>\u2022 Murjan reserves the right to correct any pricing or informational errors \u200ebefore or after confirming a booking.\u200e<br \/>\u2022 Some experiences may include additional fees, which will be clearly \u200edisclosed prior to checkout.\u200e<br \/>________________________________________<br \/>\u200e5. <strong>Booking Confirmation\u200e<\/strong><br \/>\u2022 A booking is considered confirmed once payment is completed and a \u200econfirmation message is received.\u200e<br \/>\u2022 Some service providers may request identity verification prior to the \u200eexperience.\u200e<br \/>\u2022 Murjan does not guarantee any reservation unless confirmed via email or \u200ethe app.\u200e<br \/>________________________________________<br \/>\u200e6. <strong>Cancellation and Refunds\u200e<\/strong><br \/>\u200e6.1 Customer-Initiated Cancellations:\u200e<br \/>\u200e\u25aa Non-Cancellable Bookings:\u200e<br \/>\u2022 Some experiences cannot be canceled once booked.\u200e<br \/>\u2022 These policies are clearly disclosed during booking.\u200e<br \/>\u2022 No refunds are provided in such cases.\u200e<br \/>\u200e\u25aa Cancellation within 24 hours:\u200e<br \/>\u2022 No refund will be issued for cancellations made less than 24 hours before \u200ethe scheduled event.\u200e<br \/>\u2022 Exceptions may apply in emergency situations, which are reviewed \u200eindividually by our support team.\u200e<br \/>\u200e\u25aa Cancellation within 72 hours:\u200e<br \/>\u2022 A full refund is issued, minus applicable payment gateway fees.\u200e<br \/>\u200e6.2 Provider-Initiated Cancellations:\u200e<br \/>\u2022 If an event is canceled by the service provider due to unforeseen \u200ecircumstances (e.g., bad weather or other force majeure events), the \u200ecustomer is entitled to a full refund or rescheduling, at their discretion.\u200e<br \/>________________________________________<br \/>\u200e7. <strong>Service Execution and Liability\u200e<\/strong><br \/>Murjan bears no direct responsibility for damages or losses resulting from the \u200eexecution or quality of services provided by third parties.\u200e<br \/>However, customer satisfaction is a top priority at Murjan.\u200e<br \/>\u200e\u2705 If a service provider fails to deliver the experience as described, or in the \u200ecase of significant shortcomings, Murjan reserves the right to take strict action, \u200eincluding: <br \/>\u200e\u2003\u2022 Account suspension <br \/>\u200e\u2003\u2022 Internal investigation <br \/>\u200e\u2003\u2022 Case-by-case review <br \/>If severe negligence is confirmed, Murjan may offer compensation in the form of \u200ea full refund or wallet credit, based on the customer\u2019s preference.\u200e<br \/>________________________________________<br \/>\u200e8. <strong>Reviews and Feedback\u200e<\/strong><br \/>\u2022 Customers may review their experiences after completion.\u200e<br \/>\u2022 Reviews must not contain offensive, defamatory, or illegal content.\u200e<br \/>\u2022 Murjan reserves the right to remove or hide any inappropriate reviews.\u200e<br \/>________________________________________<br \/>\u200e9. <strong>Intellectual Property\u200e<\/strong><br \/>\u2022 All texts, images, designs, videos, and logos are owned by or licensed to \u200eMurjan.\u200e<br \/>\u2022 No part of the platform\u2019s content may be copied or distributed without \u200ewritten permission.\u200e<br \/>________________________________________<br \/>\u200e10. <strong>Privacy and Data Protection\u200e<\/strong><br \/>\u2022 Murjan is committed to safeguarding users\u2019 privacy and data in \u200ecompliance with applicable data protection laws in the Kingdom of Saudi \u200eArabia.\u200e<br \/>\u2022 For more information, refer to our Privacy Policy at: [Link to be added].\u200e<br \/>________________________________________<br \/>\u200e11. <strong>Wallet Credit\u200e<\/strong><br \/>\u2022 Any compensation added to a user\u2019s Murjan wallet is non-refundable in \u200ecash.\u200e<br \/>\u2022 Wallet credit may only be used for future bookings on the platform.\u200e<br \/>\u2022 Credit is valid for 12 months from the date of issuance unless otherwise \u200especified.\u200e<br \/>________________________________________<br \/>\u200e12. <strong>Promotions and Discount Codes\u200e<\/strong><br \/>\u2022 Murjan reserves the right to modify or cancel any promotional codes or \u200eoffers at any time.\u200e<br \/>\u2022 Only one code may be used per booking unless otherwise stated.\u200e<br \/>\u2022 Code usage does not guarantee a confirmed booking without successful \u200epayment.\u200e<br \/>________________________________________<br \/>\u200e13. <strong>Misuse and Fraud\u200e<\/strong><br \/>\u2022 Use of false or misleading information is prohibited.\u200e<br \/>\u2022 Abuse of promotional codes or platform policies is not allowed.\u200e<br \/>\u2022 Murjan reserves the right to take legal and technical actions against any \u200emisuse or manipulation of the platform.\u200e<br \/>________________________________________<br \/>\u200e14. <strong>Limitation of Liability and Disclaimer\u200e<\/strong><br \/>The user agrees not to hold Murjan liable for any issues arising from the acts or \u200eomissions of service providers. <br \/>Murjan is not responsible for direct or indirect damages or claims, unless gross \u200enegligence on Murjan\u2019s part is legally proven. <br \/>In all cases, the maximum compensation\u2014if applicable\u2014shall not exceed the \u200evalue of the disputed booking.\u200e<br \/>________________________________________<br \/>\u200e15. <strong>Complaint Submission<\/strong>\u200e<br \/>\u2022 Users may submit complaints via email within 48 hours of completing the \u200eexperience.\u200e<br \/>\u2022 Murjan will investigate and respond within 7 business days.\u200e<br \/>________________________________________<br \/>\u200e16. <strong>Modifications\u200e<\/strong><br \/>Murjan reserves the right to update these terms at any time. <br \/>Continued use of the platform after such updates constitutes implicit \u200eacceptance of the new terms.\u200e<br \/>________________________________________<br \/>\u200e17. <strong>Governing Law and Jurisdiction\u200e<\/strong><br \/>These terms are governed by the laws of the Kingdom of Saudi Arabia. <br \/>________________________________________<br \/>\u200e18. <strong>Contact Us\u200e<\/strong><br \/>We are happy to assist you with any questions or concerns:\u200e<br \/>\ud83d\udce7 Official Email: <br \/>info@murjan-sa.com<br \/>\ud83d\udcde Customer Support Number: <br \/>\u200e0541196160\u200e<br \/>\ud83d\udccd Official Address: <br \/>Al-Madinah Al-Munawwarah, Saudi Arabia<\/p>",
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        "rendered": "<p>Welcome to Murjan , the Saudi platform that allows you to explore and book \u200eunique local experiences and events.\u200ePlease read these Terms and Conditions carefully. By using the platform or any \u200eof its services, you agree to be bound by everything stated in this document.\u200e________________________________________\u200e1. Definitions\u200e\u2022 Murjan \/ The Platform : The website https:\/\/murjan-sa.com\/ or [&hellip;]<\/p>",
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